Whether you've got a brand you want to bring to America, you're thinking about the incubator, or you just want to understand more about what we do — we read every message personally and reply within 48 hours.
No automated responses. No ticketing systems. No "our team will get back to you" messages that never arrive. Just a real conversation with people who are genuinely interested in what you have to say.
Based in Ho Chi Minh City, Vietnam. Registered in the US and Hong Kong. Our team is distributed across Vietnam, the Philippines, and Zimbabwe — we work async across time zones every day.
We commit to replying within 48 hours — yes, no, or a follow-up question. Usually faster. If you haven't heard from us after 48 hours, send it again — things occasionally slip through.
Prefer email? Reach us at hello@123dolab.com — same 48-hour commitment applies.
No pitch deck needed. Just tell us what you make and what you're hoping to build in the US. We'll read it and get back to you with a straight answer.
₫3M/month from day one. Keep your job. No fees ever. Tell us your story and we'll get back to you within 48 hours.
If your message doesn't fit either form above — you have a general question, a collaboration idea, or you just want to understand more about what we do — email us directly at hello@123dolab.com. We'll get back to you.
Sometimes it's not obvious whether you're more of a brand owner or an aspiring entrepreneur — or both. Just email us and tell us where you are. We'll point you in the right direction without any pressure.
If you've sent us something and haven't heard back within 48 hours, please send it again — we'd rather hear from you twice than miss you entirely.